PEOPLE AND CULTURE

YEAR IN REVIEW

STRONGER LEADERS, BETTER CULTURE – EXECUTIVE LEADERSHIP DEVELOPMENT

Culture shift requires full buy-in and action from the top. A key part of helping employees become more engaged and invested in their workplace is having effective leadership modelled by those in positions of authority. We are therefore investing significant time and energy into ensuring our most senior leaders are role modelling the culture that we are working to create. Towards the end of 2016-2017, we began a rigorous development process with our leaders.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Our employees continue to receive support through the Employee Assistance Program (EAP), which offers a variety of services, including confidential counselling to help with legal, financial and mental health issues, critical incident workplace support, and individual wellness initiatives in our locations across the country. Our year-end EAP utilization rate was up by 5.7% this year, demonstrating the continued relevance of the program and also increased awareness of the services available to employees and their families. National campaigns from unrelated organizations (e.g. #BellLetsTalk) promoting the importance of proactively discussing mental health matters, combined with a younger workforce, could also be factors in the increased usage.

WORKFORCE ADJUSTMENTS

In June 2014, we announced our strategic plan and its reduction impact on the workforce of between 1,000 and 1,500 positions. While the implementation is not yet completed, through hard work, careful management and conversations with our unions, the maximum number of reductions is now forecast to be approximately 1,000 full-time equivalents (FTEs). At the date of this report, about 40% of the FTEs eliminated have been through attrition.

LABOUR RELATIONS AND TALENT AGREEMENTS

In 2016, CBC/Radio‑Canada and the Association of Professionals and Supervisors (APS) succeeded in negotiating a four-year agreement to March 31, 2020.

Negotiations began in May with the new Syndicat des communications de Radio-Canada (FNC‑CSN), which also now includes members previously in Le Syndicat des technicien(ne)s et artisan(e)s du réseau français de Radio-Canada (STARF) and Syndicat des communications de Radio-Canada (SCFP). This negotiation aims to reach our first collective agreement with the merged union.

Finally, in December, the Association des réalisateurs (AR) ratified its new collective agreement, which will remain in effect until December 15, 2019.

EXECUTIVE CHANGES

• On September 1, 2016, Monique Marcotte took on the role of Vice-President, People and Culture, following the departure of Josée Girard.
• On January 9, 2017, Michel Bissonnette officially began his role as Executive Vice-President of French Services, following the retirement of Louis Lalande after more than 30 years with the  Corporation.

STRATEGY 2020 PERFORMANCE METRICS