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Annual report 2013-2014 Going the Distance
MESSAGES YEAR
IN REVIEW
RESULTS
AND OUTLOOK
RESOURCES FINANCIAL
REPORTING
GOVERNANCE PERFORMANCE About

Operational Indicators

In addition to monitoring the overall performance of Strategy 2015 (see section 2.1 above), we have developed key performance indicators (KPIs) for our services.

These indicators are critical to measuring our progress towards achieving our strategic business objectives and operational plans, and we formulate them every year as part of the media’s business plans.

Operational indicators include measures of audience share, website visits, subscriber counts and revenue generation.

CBC/Radio-Canada